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News

Frustration & Delight in Online Shopping UX - Survey Results
June 2, 2020
Shoppers’ Delight… And Customer Frustration

Read what consumers had to say about their most delightful and most frustrating experiences when making digital purchases...

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Online Shopping Behavior Survey: Males, Millennials & Wealthy
May 20, 2020
What Males, Millennials, Wealthy Shoppers Look for Online: Survey Results

CXperts conducted a study of online shopping behaviors and preferences to help DX professionals can create better online shopping experiences for their customers. Read part one of the results.

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Call Tracking & UX Optimization? Yep. CXperts & Delacon Partner
May 14, 2020
CXperts & Delacon Move to Include Voice Calls in CX Optimization

CXperts have partnered with call tracking software solution, Delacon, to support customers and brands when the customer journey makes its way offline and onto the phone.

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Learn 5 Reasons A/B Testing for CRO Won’t Work For You | CXperts
May 7, 2020
Five Reasons A/B Testing Won’t Work

For some businesses, we encourage them NOT to conduct A/B Testing on their websites. Find out when and why...

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UX Meets Branding and Design in San Diego | CXperts + dcba
April 27, 2020
CXperts & dcba Align to Deliver Exceptional DX

Jose Alonso, dcba’s Creative Director and Founder notes, “Our alliance with CXperts perfectly complements our empathy-based approach to branding, with brand experience and user experience seen as two sides of the same coin when elevating brand expression.”

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User Experience (UX) and COVID-19 - The Digital Deep End
April 10, 2020
Digital Deep End - COVID-19 & User Experience

What can those of us with a digital outlet – whether that be a website or app for your business or organization, or those of us with digital consulting skills and services – actually do to address and overcome this moment? 

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CXperts Partners with SessionCam UX Session Replay Software
March 16, 2020
CXperts Announces Newest Partnership with SessionCam UX Software

San Diego-based CXperts has forged a fresh partnership with UK-based session replay platform, SessionCam. With the goal of expanding the consultancy’s capabilities to help brands of various sizes continuously improve digital experiences for their end users, CXperts is very excited to announce this partnership.

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CXperts Partners with AB Tasty - Website Testing Technology
February 4, 2020
CXperts Furthers Tech Collaborations With AB Tasty Partnership

CXperts Inc is expanding its technology partner network with leading digital experimentation platform, AB Tasty.

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FullStory Picks CXperts as Preferred Partners for UX Software Platform
January 23, 2020
CXperts Announces Preferred Partnership with Usability Software Powerhouse, FullStory

The CXperts team is excited to kick off 2020 with our announcement as one of five worldwide organizations selected to be FullStory Preferred Partners.

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CXperts Launches! Impactful CX, UX, CRO Consulting
January 21, 2020
CXperts Launches With Focus High Value CX & UX Consulting

San Diego-based digital marketing agency veterans Steven Shyne and Ramsay Crooks are excited to announce their new digital customer experience (CX) venture, CXperts Inc, founded in the fall of 2019.

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