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News

Is Poor UX Hurting Your Website's SEO Google Ranking?
July 23, 2020
Is Poor UX Hurting Your Website's SEO Google Rankings?

Google is telling us all to pay attention to UX in a big way. Check out the recent announcements from the search engine giant that will impact not only UX, but SEO as well.

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Failure: The Second Best F-Word in User Experience
July 9, 2020
Failure: The Second Best F-Word 

CXperts' constructive take on failure as it pertains to website experimentation, CRO, UX Design, Statistics and a few of the more personal aspects of life.

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UX Optimization + Digital Roadmap for Nonprofits, NPOs | CXperts
June 16, 2020
CXperts Announces UX Program for Nonprofit Organizations

CXperts seeks to engage with nonprofits that find themselves in need of online UX consulting to improve their website user experience (UX) to better serve their audiences and their missions.

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Frustration & Delight in Online Shopping UX - Survey Results
June 2, 2020
Shoppers’ Delight… And Customer Frustration

Read what consumers had to say about their most delightful and most frustrating experiences when making digital purchases...

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Online Shopping Behavior Survey: Males, Millennials & Wealthy
May 20, 2020
What Males, Millennials, Wealthy Shoppers Look for Online: Survey Results

CXperts conducted a study of online shopping behaviors and preferences to help DX professionals can create better online shopping experiences for their customers. Read part one of the results.

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Call Tracking & UX Optimization? Yep. CXperts & Delacon Partner
May 14, 2020
CXperts & Delacon Move to Include Voice Calls in CX Optimization

CXperts have partnered with call tracking software solution, Delacon, to support customers and brands when the customer journey makes its way offline and onto the phone.

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Learn 5 Reasons A/B Testing for CRO Won’t Work For You | CXperts
May 7, 2020
Five Reasons A/B Testing Won’t Work

For some businesses, we encourage them NOT to conduct A/B Testing on their websites. Find out when and why...

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UX Meets Branding and Design in San Diego | CXperts + dcba
April 27, 2020
CXperts & dcba Align to Deliver Exceptional DX

Jose Alonso, dcba’s Creative Director and Founder notes, “Our alliance with CXperts perfectly complements our empathy-based approach to branding, with brand experience and user experience seen as two sides of the same coin when elevating brand expression.”

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User Experience (UX) and COVID-19 - The Digital Deep End
April 10, 2020
Digital Deep End - COVID-19 & User Experience

What can those of us with a digital outlet – whether that be a website or app for your business or organization, or those of us with digital consulting skills and services – actually do to address and overcome this moment? 

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CXperts Partners with SessionCam UX Session Replay Software
March 16, 2020
CXperts Announces Newest Partnership with SessionCam UX Software

San Diego-based CXperts has forged a fresh partnership with UK-based session replay platform, SessionCam. With the goal of expanding the consultancy’s capabilities to help brands of various sizes continuously improve digital experiences for their end users, CXperts is very excited to announce this partnership.

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