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What are are UX audits and are they worth doing? UX audits can be used to catch common usability issues, generate test ideas, and inform subsequent stages of design or product development. CXperts shares a POV on the pros and cons of heuristic audits and how to get the most from them.

In this blog post we'll discuss a few ways you can start investing in CX to create opportunities for your brand to stand out among competitors, differentiate with the bigger commerce players, and allow you to build relationships with your customers in meaningful, mutually beneficial ways.

For our third installment of our multi-part series delving into the influence of AI in the UX industry we spoke Chip Lay, Director of Product Strategy at Fullstory. This conversation unpacked how AI is going to usher a new wave of change making, giving more people more ways to communicate ideas and create change.

For our second installment of our multi-part series delving into the influence of AI in the UX industry, we spoke with Nitzan Shaer, the CEO and co-founder of WEVO. For the initiated, WEVO offers a unique UX research solution that leverages AI to deliver reliable insights in a fraction of the time traditional tools require.

In the digital age, ensuring that your website is accessible is not just a legal requirement but a strategic move that can significantly impact your business's success and your end users' experience. In this blog post we'll explore the benefits with more detail.

In this webinar, Steven Shyne, co-founder of CXperts, and Ben Good, UX Manager at Newell Brands, have joined Marwa Mhtar from WEVO to discuss how a particularly successful project for Yankee Candle is the prime example of how to ‘Align UX with Business Outcomes for Impact’.

While the advent of DXI tools like FullStory has made understanding customer behavior easier than ever it has also provides powerful controls for ensuring user privacy.

Here at CXperts we are excited about the ways AI has supercharged the UX industry and are finding ways to incorporate these tools into our daily workflow. We have having discussions with players in the UX industry and one of our first conversations is with AB Tasty, a leader in experience optimization.

In this post we'll break down how to decide between a Funnel vs a Journey when analyzing user behavior in FullStory.

CXperts dives into the ideal mindset for conducting heuristic UX review: becoming the end user.